Skip navigation links
Using Your Card
About Us
Contact Us
My Account

A Citizens Bank/Vancity Prepaid Visa Card can be used at any merchant that accepts VISA* as a form of payment electronically.

A Citizens Bank/Vancity Prepaid Visa Card is prepaid and ready to use. You can easily track your spending and remaining balance online!

Enjoy the safety of having your funds on a Citizens Bank/Vancity Prepaid Visa Card. You no longer have to worry about carrying large sums of cash.

*VISA Int./Citizens Bank of Canada, Licensed User.

Cards are issued by Citizens bank of Canada, a subsidiary of Vancity. Funds on cards are not CDIC insured.

Enjoy spending this Card for purchases of everyday items at the retailers you shop most.

Prepaid Visa* Cards are easy to use and can be redeemed anywhere Visa is accepted electronically – even online! Whether you use it to pay for basic needs or a much-deserved treat, simply present your Prepaid Visa Card at the time of purchase and the transaction amount will be automatically deducted from the card balance. Make sure you always know your balance so you can advise merchants as to how much to authorize on your Card.

Use the full balance of your Prepaid Visa Card at any one store or at many different locations. Plus, Visa security features give you flexibility and protection that you just don’t get with cash or store gift cards.
If you haven’t done so already, please take a moment to register your Card on this site. You’ll need to register your Card in order to check your balance, view recent transactions, make purchases online, or to replace your Card in the event it is lost or stolen. Please note if your Card is not registered we are unable to issue you a new Card.

To register your Card, click on the My Account link on the top of the page and enter your Card information.

Learn More
About the Card


Card Number

3-Digit Code

Last 4 Of Phone

Due to new security enhancements to this site, you may be asked to update your user profile upon login.

First Time Registering?
Online Shopping?

Click 'My Account' above, enter information and
'Login'. At the next screen, select 'Register Card' under 'Account Activities' and click 'Go'.
Register your card.